Your FQHC Demands Employee Consistency to Build Patient Relationships…How might a staffing partner help you achieve this?
Any healthcare facility requires a certain level of consistency in communication and care delivery to improve the patient experience. There is evidence that the coordination of a consistent message around the patient experience has several benefits for patients and their family members. As an FQHC, your organizational goals and mission require that employees deliver a certain level of care and caring, whether they serve in administration or on the front lines. Here’s how a staffing partner can help you achieve this.
The Three C’s of Healthcare Require Employee Consistency
From physician behavior to back-office collections, every representative of your healthcare organization must focus on the three c’s of patient care:
- Consistency
- Continuity
- Coordination
The consistency of care means that, even when there’s a shift change, the variability of the care delivered will not. Effective teamwork and communication between providers are recognized as important to patient safety as it is to their satisfaction.
There is a high variability of care between healthcare practitioners. While we’re not suggesting that healthcare should resemble a factory assembly line, the idea of a consistency of product and product delivery is a good one. There are plenty of variables in human illness; consistent care requires protocols that remain consistent based on standard best practices. Healthcare protocols, guidelines, and even evidence-based standards all help practitioners provide a more consistent level of care.
Continuity of care means that even after a shift change, your care delivery remains smooth. While it’s always valuable to have a second set of eyes on a patient, the behaviors and approaches each member of your clinical team exhibits. Communication from a family practice doctor to a specialist in an FQHC should remain continuous and consistent between these providers.
Coordination of care within a community healthcare setting requires working across the disciplines housed within these organizations. Coordinated care crosses nurses, doctors, dentists, psychiatrists—all are working together toward one treatment plan and one care objective.
How can a staffing agency help your organization improve its efforts to achieve the goal of the three c’s?
FQHC Staffing for Care Consistency
Hiring the right staff for your FQHC starts with UHC Solutions. We partner with community healthcare organizations to ensure the highest level of quality providers across these organizations. We understand your commitment to healthcare’s three c’s and our partnership is geared toward finding expert staff that follows these protocols to ensure your level of service. Our consistency in delivering high-quality talent provides you with the continuity to build strong teams for better care coordination. Find out why leading FQHC organizations in the healthcare community partner with our firm. Contact us today to find out more about our mission to provide you with the right staff at the right time.
